Question 1

What materials are OAK REVIVE bags made from?

Accepted Answer

Our bags are crafted from carefully selected premium leather and high-quality materials chosen for their durability, beauty, and timeless appeal.

Question 2

Do you ship internationally?

Accepted Answer

We currently ship to selected countries. Shipping options and delivery estimates are shown during checkout.

Question 3

How long does shipping take?

Accepted Answer

Orders are processed within 1–3 business days. Delivery times vary depending on your location.

Question 4

Can I return my order?

Accepted Answer

Unused items in their original condition may be returned within 14 days of delivery. Please see our Returns & Exchanges Policy for details.

Question 5

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 6

Are your bags covered by a warranty?

Accepted Answer

Yes. We stand behind the quality of our craftsmanship. Manufacturing defects are covered under our Warranty Policy.

Question 7

Can I insert an image, video, or GIF in my FAQ?

Accepted Answer

Yes. To add media follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Create a new FAQ or edit an existing one 
3. From the answer text box click on the video, image or GIF icon 
4. Add media from your library and save.

Question 8

How do I edit or remove the 'Frequently Asked Questions' title?

Accepted Answer

You can edit the title from the FAQ 'Settings' tab in the Editor.  
To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Question 9

How do I care for my leather bag?

Accepted Answer

Keep your bag away from excessive moisture and direct sunlight. Clean it gently with a soft cloth and store it away from dust when not in use.

Question 10

How can I contact OAK REVIVE?

Accepted Answer

You can reach us through our Contact page or by emailing us at oakrevive74@gmail.comYou can also contact us via our social media handles

Frequently asked questions